YOURWELL-BEINGIS OUR TOPpriority
The Gold Standard In Client Care
At Schwartzapfel Holbrook, your well-being comes first.
Partners Christopher Holbrook and Michael Reiner or John Campbell with years of experience and proven track record will personally be trying your case, not a junior associate.
When you hire us, you don’t just get a lawyer — you get a dedicated team of attorneys, paralegals, and case managers who are here for you every step of the way.
Providing the best legal services starts with something simple: a genuine relationship. We take the time to listen, understand, and then fight for the people we choose to represent.
ALWAYS AVAILABLE
The number one complaint about lawyers? They don’t return phone calls. At Schwartzapfel Holbrook, that’s never the case.
We pride ourselves on staying in regular contact with every client, updating you on your case and answering all of your questions.
Because we don’t accept every case, we are able to give each client the full attention and respect they deserve.
GOING ABOVE AND BEYOND
Our services don’t stop with simply “handling your case”.
We know personally how difficult life becomes when you’re injured. The accident impacts your family and loved ones, and turns life’s simple daily tasks into an ordeal that can test your limits.
We make difficult situations easier by assisting clients in every aspect of their injury.
Don’t Just Take Our Word For It
We are humbled by over a thousand testimonials and Five-Star Google reviews our clients have written about us.
Please take a moment to read just a few and watch the videos our clients shared about what it means to have our firm represent them.
See and hear their experiences, because
their words and voices
matter most.
Testimonial
Scott Phillips
This iron worker is super tough, but injuries still happen.
Scott learned that the hard way, and then he had to call Schwartzapfel Holbrook because nobody was there for him when he needed them. We got him the compensation he deserved.
Testimonial
John Strika
Once he fell, shattered his wrist, and broke his back, his general contractor refused to help him.
He needed a team of lawyers to fight for him. He needed the Schwartzapfel Holbrook team.
Testimonial
Andrew Alcide
Just as the world was starting to shut down due to a global pandemic, Andrew's life took a tragic turn when he was involved in a car accident.
The team at Schwartzapfel Holbrook came to his rescue and handled everything. Andrew's case was settled in just 14 months, and he was finally able to move forward.
Hear What Our Clients Have To Hear About Their Experience
Questions About Working With Our Firm
You can expect a team that takes your case seriously from the first meeting forward. We do not treat cases as numbers. The same core team works on your matter from start to finish, so you are not constantly being handed off.
We value communication, preparation, and personal accountability. Our more than 1,000 five-star Google reviews reflect the consistency of that approach across New York City and Long Island.
Communication should not be a guessing game. We stay in regular contact with our clients through in-office meetings, phone calls, video conferences, text, and email.
Being injured is stressful enough. You should not have to chase your lawyer for information. Our team provides updates as your case progresses and remains available to answer questions when they arise.
Yes. When you hire Schwartzapfel Holbrook, you have direct access to the attorneys handling your case. We encourage clients to meet their legal team in person whenever possible so that relationships are built on clarity and trust.
If a client is seriously injured or unable to travel, we make accommodations. Whether in our office, at your home, or by video, the level of attention remains the same.
Firmly and strategically.
Insurance carriers are part of an adversarial system. Their goal is to minimize payouts. Our role is to protect your rights and position your case for maximum recovery.
From the moment we are retained, we handle communications directly and prevent clients from being pressured into statements or premature decisions.
The first 30 days are critical. We begin by gathering evidence, securing insurance information, reviewing medical records, and identifying all potentially responsible parties.
When necessary, investigators are sent to preserve physical evidence such as surveillance footage or witness statements before it disappears. Early preparation sets the foundation for the strength of the case.
A serious injury impacts more than just your physical health. It affects your family, your finances, and your daily life.
Our team understands that. We help clients navigate medical appointments, insurance issues, and paperwork while building their legal case. The compassion mentioned in hundreds of our five-star reviews reflects the way we approach representation — steady, responsive, and focused on solutions.
If you are dissatisfied with your current representation, the first step is to address your concerns directly with your attorney. Communication issues are often the source of frustration.
If you would like a second opinion, we are available to review your case and determine whether it is a matter we are prepared to take over. Clients have the right to choose counsel that aligns with their expectations and the seriousness of their case.
We do not rush cases to close files. We prepare them to resolve properly.
Our attorneys regularly lecture on trial practice and labor law, and that level of preparation is reflected in how insurance companies evaluate our cases. We are selective about the matters we accept and approach each one with the expectation that it may go to trial.
That preparation — combined with decades of experience and a record of multi-million dollar recoveries across New York City and Long Island — is how we prevent clients from being pushed into low settlements.